CancerCare® Co-Payment Assistance Foundation announced today the launch of its new website and CRM software, DiseaseTrak.
Along with the implementation of DiseaseTrak, a recognized, state-of-the-art customer service platform, CancerCare® Co-Payment Assistance Foundation will now provide same-day determination and conditional approval. The technology will enable a higher standard of care for people coping with cancer by allowing faster access to co-payment assistance.
“This tool will drastically improve patient access to treatment,” said the foundation’s Director, Michele McCourt. “The process is easy, fast and seamless. You never have to wait because you will always know the same day whether you’re approved.”
Patients will also have real-time insight into their status and eliminate the usual wait and uncertainty. Both patients and health care providers will experience an enhanced level of customer service because the site closely monitors each individual’s unique treatment regimen, dispensing history and medication usage. The site provides reminder tools and an interactive calendar to assist patients in managing their care. Grants and payments can also be closely tracked.
Affiliated with CancerCare®, the CancerCare® Co-Payment Assistance Foundation is also uniquely able to provide immediate access to the full array of CancerCare’s free support services, including online and telephone counseling, support groups, resource referrals, publications, education and financial assistance with treatment-related expenses such as transportation and child care.
“We have found that co-payment assistance coupled with a network of professional emotional and practical support improves quality of care for the patient and their loved ones. Combination of the two is the enhanced value the CancerCare® Co-Payment Assistance Foundation brings to the table,” said CancerCare Chief Operating Officer John Rutigliano.
The new CancerCare® Co-Payment Assistance Foundation website will launch simultaneously to ensure easier navigation between it, CancerCare® and the new application system.
About the CancerCare Co-Payment Foundation
The CancerCare® Co-Payment Assistance Foundation (CCAF) is a nonprofit 501(c)(3) organization dedicated to helping people afford co-payments for chemotherapy and targeted treatment drugs. We are the only co-payment foundation focused on all types and stages of cancer. We assist both privately insured and Medicare patients. CancerCare® Co-Payment Assistance Foundation is affiliated with the national cancer support organization, CancerCare®. http://cancercarecopay.org/